Primary green version of the Haven Health & Wellness logo featuring stylized leaves and bold text.

Terms of Service

Effective Date: [01/18/2025]

Welcome to Haven Health and Wellness. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.


1. Use of Our Website

Eligibility

To use our website, you must be at least 18 years old or have the consent of a legal guardian.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Transmit harmful or malicious software

  • Misuse or abuse any features of our site


2. Services

Health Information

The content on our website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a licensed healthcare provider for your specific needs.

Consulting and Public Speaking Services

All agreements for consulting or speaking engagements are subject to separate contracts outlining terms, fees, and cancellation policies.


3. Payments

If payments are required for certain services, the following terms apply:

  • All fees must be paid in full before services are rendered.

  • Payments are non-refundable unless otherwise specified in a service agreement.


4. Intellectual Property

Ownership

All content, graphics, and materials on this website are the intellectual property of Haven Health and Wellness. Unauthorized use, reproduction, or distribution is prohibited.

Limited License

We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes.


5. Limitation of Liability

To the fullest extent permitted by law, Haven Health and Wellness shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or services.


6. Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page with the revised effective date.


7. Governing Law

These terms are governed by the laws of the State of Washington, without regard to its conflict of law principles.


8. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Haven Health and Wellness
Email: hello@drlanaferris.com
Phone: (360) 450-5778
Address: 1404 NE 134th St, Suite 180 C, Vancouver, WA 98685


Patient Scheduling Acknowledgment

Thank you for choosing our healthcare practice for your medical needs. We are committed to providing you with the best possible care and ensuring your experience with us is as smooth as possible. To help us achieve this, we kindly ask that you take a moment to read and review the following important information before scheduling your appointment online.

It is your responsibility to verify your insurance benefits and coverage.

We are not in network with Aetna, United healthcare, Cigna, Kaiser, Medicare, or Medicaid. We are in network with:

  • PacificSource
  • Providence
  • Premera
  • MODA
  • FirstChoice
  • BCBS (Dr. Ritola ONLY)
  • Regence (Dr. Ritola ONLY)

We have a 48-hour cancellation policy. If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance. Failure to do so may result in a no-show/late cancellation fee. Your time is valuable, and so is ours, and this policy helps us serve all our patients effectively.

Please note that our practice primarily focuses on specialty care. If you are interested in primary care services or have specific primary care needs, we recommend contacting our front desk. Our staff will be happy to assist you in scheduling the appropriate services or guiding you to a suitable provider.

360-450-5778