Effective Date: [01/18/2025]

At Haven Health and Wellness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with us online, or utilize our services.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name

• Email address

• Phone number

• Mailing address (if applicable)

• Information you provide through contact forms or appointment scheduling

Non-Personal Information

We may collect non-identifiable information, such as:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services

• To respond to inquiries and communicate with you

• To send appointment reminders or updates

• To improve our website and user experience

• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Third-party service providers who assist us in delivering our services (e.g., scheduling or email systems)

• Legal authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience

• Collect analytical data to improve our website

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your information, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information

• Withdraw consent for data processing

• Opt-out of marketing communications

To exercise your rights, please contact us at hello@drlanaferris.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Haven Health and Wellness
Email: hello@drlanaferris.com
Phone: (360) 450-5778
Address: 1404 NE 134th St, Suite 180 C, Vancouver, WA 98685