Privacy Policy

At Haven Health Autism Assessments, we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment or consultation
• Complete intake forms or questionnaires
• Contact us via email, phone, or our website contact form
• Subscribe to our newsletter
• Participate in treatment or assessments

This information may include:

• Name, date of birth, and contact information
• Insurance information and billing details
• Medical and mental health history
• Assessment results and treatment notes
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How We Use Your Information

We use the information we collect to:

• Provide and improve our mental health services
• Process appointments and billing
• Communicate with you about your care
• Send appointment reminders and follow-up communications
• Comply with legal and regulatory requirements
• Send newsletters and updates (with your consent)

Protected Health Information (PHI)

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which you will receive as part of your intake process.

We maintain strict confidentiality of your health information and only share it as permitted or required by law, or with your explicit written authorization.

Information Sharing

We may share your information in the following circumstances:

• With your consent: When you authorize us to share information with other healthcare providers, family members, or third parties
• For treatment: With other healthcare providers involved in your care
• For payment: With insurance companies and billing services to process claims
• As required by law: In response to legal processes, court orders, or to comply with applicable laws
• For safety: When necessary to prevent or respond to serious threats to health or safety

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted electronic health records systems
• Secure communication platforms for telehealth
• Physical safeguards for paper records
• Staff training on privacy and security practices
• Regular security assessments and updates

Your Rights

Under HIPAA and applicable state laws, you have the right to:

• Access and obtain copies of your health records
• Request amendments to your health information
• Request restrictions on certain uses and disclosures
• Receive an accounting of disclosures of your health information
• Receive a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. For more information, please see our Cookie Notice.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you use.

Children's Privacy

Our services include assessments for teens (ages 13+). For patients under 18, we require parental or guardian consent for treatment. We do not knowingly collect information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.