How to Refer to Haven Health

We want to make it easy for you to refer clients. Relying on clients to reach out and schedule can be hit or miss- by sending us a direct referral we can contact the client and make sure they get on our calendar. Here are 3 easy ways to refer to us:

– Email us at hello@drlanaferris.com with your client’s name, email, and phone number. Our email is HIPAA compliant

– Call and leave us a voicemail with your client’s contact info at 360-450-5778

– HIPAA compliant referral webform coming soon!

Patient Scheduling Acknowledgment

Thank you for choosing our healthcare practice for your medical needs. We are committed to providing you with the best possible care and ensuring your experience with us is as smooth as possible. To help us achieve this, we kindly ask that you take a moment to read and review the following important information before scheduling your appointment online.

It is your responsibility to verify your insurance benefits and coverage.

We are not in network with Aetna, United healthcare, Cigna, Kaiser, Medicare, or Medicaid. We are in network with:

  • PacificSource
  • Providence
  • Premera
  • MODA
  • FirstChoice
  • BCBS (Dr. Ritola ONLY)
  • Regence (Dr. Ritola ONLY)

We have a 48-hour cancellation policy. If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance. Failure to do so may result in a no-show/late cancellation fee. Your time is valuable, and so is ours, and this policy helps us serve all our patients effectively.

Please note that our practice primarily focuses on specialty care. If you are interested in primary care services or have specific primary care needs, we recommend contacting our front desk. Our staff will be happy to assist you in scheduling the appropriate services or guiding you to a suitable provider.

360-450-5778